Product Manager

This newly created role is a key appointment in the development of RS Integrated Supply’s reliability engineering service offering. The role has a global remit to bring to market a number of service solutions that have been identified and scoped.

The role is highly collaborative, working cross functionally and across business units. Working with subject matter experts in Engineering; collaborating with change managers and creating content with marketing and communications teams, the role is positioned at the heart of our business and offers opportunity for growth.

The role requires a tenacious, flexible, and innovative individual to deliver impactful service launches, who can develop and manage a service proposition from ‘cradle to grave’ and who is able to articulate the offer through many different channels.

We require a candidate who has proven experience in bringing service solutions to market, and who has the ability to program manage all aspect of the launch and subsequent lifecycle.

• Coordinating research from subject matter experts & other data sources: Market opportunity sizing, competitor analysis, price elasticity, GTM strategy. Utilises VoC and other feedback sources to refine the proposition.
• Proposition development: What is the service offer for clients? How does this differ from competitors? What value does this deliver for client? And for RS Integrated Supply?
• Identifying, contracting, and managing service providers / suppliers in conjunction with subject matter experts (Engineering). Working with legal to develop MSA for contractor(s) to operate to.
• Identifying the operational procedures for the execution of service offer, in conjunction with SMEs.
• Service pricing model defined and agreed with finance.
• Commercial agreement templates drafted in conjunction with Legal for use by sales.
• Responsible for commercialisation of new service launches. Including: development of sales assets, branding, GTM and marketing of the solution. Works closely with Business Development and Marketing to bring the service to market and supports it throughout the lifecycle.
• Overall management and co-ordination of new service introductions and service lifecycle.
• Monitoring and tracking of KPIs: revenue, profitability, customer count.

• Product Manager with 5+yrs experience. Of which a minimum of 3+yrs to have been involved with Service / Solution development.
• Experienced within manufacturing environment is essential. Preferably with engineering background.
• Proven project / program management experience.
• Brilliant collaborator, able to manage a complex matrix of stakeholders.
• Able to break down metaphorical barriers and maintain focus on deliverables.

RS Integrated Supply is a leading global provider of integrated supply chain management solutions that has established itself as a trusted partner for businesses looking to optimise their supply chain operations. Our core services include procurement, storeroom management, and transactional processing.

We offer value-added services like eProcurement Marketplace, Data Optimisation, and Inventory Optimisation to provide complete solutions for our customers. Our expertise in engineering support, product and process optimisation, and process improvement helps our customers reduce costs and improve efficiency.

If you use our online application system, you will provide the requested information to Curve Group who provide this online service for us. Once you click ‘apply now’ you will either go to the online job description or be invited to email your CV to The Curve Group and they will hold the information you submit but RS Integrated Supply will have access to it. The Curve Group is RS Integrated Supply’s outsource partner for Recruitment and a “Data Processor”. You can find their privacy policy here: https://www.thecurvegroup.co.uk/privacy-policy/