Accounts Payable Clerk – 3M FTC

As part of the Accounts Payable team, you will be responsible for carrying out all transactions and invoice processing in the Purchase to Pay (P2P) process in line with the service specification outlined in the Service Level Agreement (SLA) and internal procedure(s).

This is a hybrid role, and will require successful candidates to work in the office 2 days per week minimum.

Purchase to Pay (P2P)
• To organise own workload and ensure outputs are delivered in line with targets set within the Service Level Agreement (SLA)
• To develop constructive relationships with fellow Team members, the Shared Service Centre (SSC) and RSIS Client base
• To assist the Accounts Payable Team Leader with identifying the efficient working of the Purchase to Pay (P2P) process and to help implement control measures and procedures to effectively operate these
• To assist with the development and implementation of new ICT technology and systems to secure the continuing provision of services and process simplification
• To contribute towards the monitoring and achievement of performance targets
• To identify opportunities for improving the working practices and strengthening control measures within the team
• To perform ad hoc duties as required by the Accounts Payable Team Leader and/or Accounts Payable Manager

Accounts Payable
• To process invoices, invoice queries and credit notes according to accounting standards, performance standards and targets
• To perform statement reconciliations for key and preferred Suppliers as appropriate for your area(s) of responsibility, ensuring timely receipt of volume credits
• To assist with the timely clearance of the Goods Received Not Invoiced (GRNI) report as relevant to your area(s) of responsibility
• To clear manual payments on the Supplier accounts as appropriate to your area(s) of responsibility
• To monitor, investigate and recover where necessary debit balances for all RSIS activity
• To assist in the resolution of invoice / Purchase Order (PO) mismatches
• To assist in the resolution of legal notices received
• To deal with accounts on hold on a timely basis and in accordance with performance targets
• To ensure Suppliers are paid within the agreed payment terms within your area(s) of responsibility
• To respond to all payment enquiries from Suppliers and colleagues within the agreed performance levels
• To use technical expertise to resolve complex queries, verbal or written, or where necessary, to escalate as swiftly and effectively as possible

Control and Procedure
• To comply with established controls both within your Team, the department and RSIS
• To comply with statutory requirements and RSIS procedure(s)
• To adhere to process controls in order to improve the quality of service delivery
• To follow the documented process and desktop procedure(s)
• To contribute and when required, participate within a group set-up specifically to seek and drive out opportunities, or implement agreed initiatives for continuous improvement
• To deal with both written and verbal complaints from Suppliers, liaising as necessary with other functions to facilitate the appropriate resolution
• To carry out such other duties which are consistent with the nature and responsibilities of the job role

• The ability to work effectively under pressure and to strict deadlines within a rapidly changing
business environment
• The ability to deliver on Client expectations on a day-to-day basis
• A positive attitude with the ability to deliver excellent Client experience and satisfaction
• Strong attention to detail with a high level of accuracy
• Intellectually strong with demonstrable problem-solving skills
• Excellent verbal and written communication skills
• Exceptional customer service skills
• Strong ICT skills with proficient use of Microsoft Excel
• Proven experience of a high-volume transaction process, preferably within a Shared Service
environment
• Experience of ensuring quality standards are maintained alongside strong performance
management culture
• Experience of process and system improvement initiatives
• Experience of developing and working towards Service Level Agreements (SLAs)
• Sound knowledge of SAP applications

RS Integrated Supply is a leading global provider of integrated supply chain management solutions that has established itself as a trusted partner for businesses looking to optimise their supply chain operations. Our core services include procurement, storeroom management, and transactional processing.

We offer value-added services like eProcurement Marketplace, Data Optimisation, and Inventory Optimisation to provide complete solutions for our customers. Our expertise in engineering support, product and process optimisation, and process improvement helps our customers reduce costs and improve efficiency.

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