Engineering Stores Coordinator – Washington, Tyne and Wear

To manage the onsite RS Integrated Supply team through the day to day running of the stores. To deliver a high level of customer service within the Customer’s site that supports their Manufacturing Services Operation and meets our contractual obligations. To continue to build and grow strong customer relationships through continuously improving the offer we provide, strong communication and accountability skills.

• Team Management – Motivating and leading your team successfully, whilst ensuring the ongoing development of individual team members.
• Stores Management– Support your team in the day to day running of the store’s operation ensure the stores is managed and maintained to a high standard so it meets the relevant performance indicators as defined by the business.
• Continuous Improvement – Continue site improvement projects including a relocation, labelling and stock checking project to ensure we are offering the highest standard to the client.
• Systems – Data entry of all daily transactions and stock movements onto relevant systems.
• Customer Service – Delivering continuous improvement in service to achieve customer satisfaction through the implementation of added value initiatives and exceeding customer expectations.
• Interpersonal Skills – Communicating with customers and colleagues in a way that achieves results whilst maintaining professional relationships. Regular review meetings with key stakeholders at the site.
• Flexibility & Resource –Be adaptable to the changing demands of the business and operational needs in delivering the companies contractual obligations to the customer across all disciplines/ locations.
• Health and Safety – Complying with all the necessary Health and Safety Regulations within the workplace and escalate any H&S issues to the nominated contact within the customer site and at the Head Office, ensure yourself and your team have completed monthly Safety hub training modules within the set timeframe.
• Supplier interaction
• OPEX – Internal Audit is a huge part of the job and ensuring that you are following the correct processes to be in the best position to prepare for the OPEX (Hold or maintain a Gold Standard award)
• SSL and Empty Bin reviews.
• To carry out such other duties which are consistent with the nature and responsibilities of the job

• Delivery of excellent Client experience and satisfaction
• Working in a team
• Working in a Fast-paced environment with responsive action being applied efficiently and effectively to meet the needs of the Client
• Strong problem-solving skills
• Strong attention to detail with a high level of accuracy
• Exceptional customer service skills
• Strong interpersonal and communication skills, both verbal and written
• Excellent IT skills (SAP experience desirable but not essential)

RS Integrated Supply is one of the world’s leading providers of Integrated Supply Solutions to manufacturing industries for the provision of MRO (indirect) products. Our portfolio consists of Procurement Services, Transactional Processing, Stores Management and Inventory Optimisation enabled by industry leading digital platforms. We deliver world class results to world class companies in industries such as Pharmaceuticals, Foods, Beverage, Automotive and Aerospace. We have more than quadrupled in size over the last six years growing our client spend from £80m to £600m.

If you use our online application system, you will provide the requested information to Curve Group who provide this online service for us. Once you click ‘apply now’ you will either go to the online job description or be invited to email your CV to The Curve Group and they will hold the information you submit but RS Integrated Supply will have access to it. The Curve Group is RS Integrated Supply’s outsource partner for Recruitment and a “Data Processor”. You can find their privacy policy here: https://www.thecurvegroup.co.uk/privacy-policy/